CHAT Shop development

The CHAT shop was established about twelve years ago by an equal partnership of the Methodists at Dilston, the Baptists at Westgate Road, S Mary’s Cathedral and ourselves as a registered charity and not for profit limited company.  Based in Arthur’s Hill in the West End of Newcastle, from the outset, it aimed to address the social and health issues of the area, to promote social inclusion amongst the population and enhance and support cultural development.

Over the last generation and particularly since the foundation of the CHAT Shop, the area has experienced great upheavals.  Once a tightly-knit community of Tynesiders who worked in the heavy and service industries, development policies and economic vicissitudes have greatly fractured the cohesion of the community.  Erratic patterns of housing renewal have exacerbated the situation, leading to great shifts in population. To make way for regeneration, many long term residents have moved out of the area, subsequently to be replaced by others from elsewhere.  This has resulted in the creation of large ethnic minority communities and the development of a considerable quantity of student accommodation.

It is this fracturing of the community and its concomitant problems that the CHAT shop is now seeking to address as we pursue our original purpose of giving concrete expression to the Gospel that we proclaim. 

A drop-in café provides an informal and welcoming venue in which visitors can access community advice as well as dropping in for a chat and enjoy economical nutritious food.

A healthy living project currently works with local people to develop an inclusive healthy community group, which organises low cost healthy activities and provides access to health information. 

A life-long learning project works in partnership with other organisations, providing regular adult literacy and numeracy support, access to information technology, a small reference library.  A toy library seeks to encourage families to play and learn together.

The CHAT shop both lays on services in its own right and as well as enabling providing hospitality for others.  In 2002, 126 people used the café every week, together with others who came to access advice and other services.  In addition, 91 children were involved in the football club. 

The CHAT shop has seen a steady increase in the provision of the services that it makes, the support of volunteers from the area and the numbers using the project.  We have already seen a broadening of our contacts with regard to ethnic minority groups.  This has established us firmly within the community and in partnership with other community organisations and statutory bodies that work in the area.

For this reason, the trustees felt able to embark an ambitious expansion of the scope of the project.  The development plan for 2003 – 2005 builds on what we have already achieved.

Café Development

The CHAT Shop successfully applied to New Deal for Communities for funding to undertake a feasibility and development study (F&D) to develop the present café as a community café.

The F&D study aimed both to engage local community members in assessing the need for and viability of such a facility and to provide skills training to enable local residents to take the lead role in establishing and managing it.

By sharing what the CHAT Shop has already achieved with other community groups, the Trustees sought to encourage groups to work together for the benefit of the local community.

Now, something less than a year down the line, we are well on the way to establishing a social enterprise, initially at least, based at the CHAT Shop premises, which will provide catering services and some of the other activities currently available at the café.

The establishment of Social Enterprise, funded by ERDF and NDfC amongst others, will provide training opportunities and some employment for people in the area as well as establishing a business as the heart of the community in Arthur’s Hill.  The profits will be used to expand the scope of the project and so draw in more people.

This Social Enterprise is run by local residents and will, in due course, function independently of, although in partnership with, the CHAT Shop.  It has the advantage of “hitting the ground running” as the politicians were once fond of saying, since it will be able to avail itself of many of the long established contacts and networks that have been built up for over a decade.

The management has already embarked upon experimentation with expanding the provision by increasing the opening hours and the range of food.  They are also investigating effective ways of catering for the wide cultural tastes of the community.  The café has already been redecorated and now looks much more welcoming that it has done for a year or two.  As well as snacks, substantial meals are available and step by step much more is planned.

Last month, Bernard Jenkin, shadow minister for the regions, visited the CHAT Shop whilst he was in the Northeast and said that “The CHAT Shop is a great success story, involving a self-help organisation that has grown up in the community.” 

The CHAT Shop Trust will continue to work in Arthur’s Hill.  With others now responsible for the day-to-day running of the café, we will be able to turn our attentions to other issues in the area, about which the Church should have a concern. 

In a way, the Trustees took a bold step as we embarked upon this venture.  However, if we are to remain faithful to the original aims of the CHAT Shop, we need to be making the most of every opportunity to contribute to the development and enhancement of the community of Arthur’s Hill. 

Home page: http://stmatthewsnewcastle.org.uk/